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Overview

Here at Cedars-Sinai, our projects represent a new age in medical research and innovation, and we’re proud of the progress our team continues to make. Together, we can match the right treatment to the right patient at the right time for the best possible outcomes.

Success Profile

What makes a successful IT professional at Cedars-Sinai? Check out the traits we’re looking for and see if you have the right mix.

  • Digitally savvy
  • Efficient
  • Independent
  • Problem-solver
  • Strategic
  • Versatile

Responsibilities

Requisition # 7551

Job Description

Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies.

Why work here?

Cedars-Sinai Medical Center has been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022‑23. When you join our team, you’ll gain access to our groundbreaking biomedical research facilities and advanced medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.

We take pride in hiring the best, most hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What you will be doing:

The ServiceNow Developer is responsible for designing, developing, and implementing solutions that support business objectives while ensuring optimal performance and scalability of the ServiceNow platform. This role involves hands-on development across all phases of the software development lifecycle, including conception, design, testing, deployment, and ongoing maintenance.

The ideal candidate will have a deep understanding of ServiceNow development, integration, and administration, enabling them to build efficient and scalable solutions that align with business requirements. They will work on both new and existing applications, perform hands-on development, and contribute to architectural decisions. 

  • Design, configure, and develop custom applications and workflows within the ServiceNow platform.
  • Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
  • Implement and maintain integrations between ServiceNow and third-party systems using REST, SOAP, or other APIs.
  • Perform platform upgrades, patches, and module deployments.
  • Monitor the health, usage, and overall compliance of the ServiceNow platform.
  • Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements.
  • Participate in Agile/Scrum processes to deliver incremental improvements.
  • Create and maintain technical documentation, including system design, configuration, and user guides.

Qualifications

Experience Requirements:

Three (3) plus years of hands-on experience as a ServiceNow Developer or similar role.

Proven experience in configuring and customizing modules such as ITSM, ITOM, HRSD, or SPM.

Strong proficiency in JavaScript, HTML, CSS, and Glide scripting.

Experience with REST/SOAP APIs and integration tools like Integration Hub.

Familiarity with ITIL processes and frameworks. 

Educational/Certification Requirements:

High School Diploma/GED. 

Bachelor’s degree. Computer Science or related discipline preferred.

ServiceNow certification, preferred.

ITIL certification or equivalent practical experience, preferred.

#LI-Remote


Req ID : 7551
Working Title : ServiceNow Developer - Remote
Department : IT Service Management
Business Entity : Cedars-Sinai Medical Center
Job Category : Information Technology
Job Specialty : Software/App Development
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $94,390.40 - $151,028.80

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Cedars - Sinai's EEO and AA Policy Statement

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All.

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars - Sinai's EEO and AA Policy Statement

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Rewards

Discover all the ways Cedars-Sinai appreciates your efforts.

  • Healthcare

    Medical, Dental, Vision, Healthcare FSA, Dependent Care FSA, Health and Wellness Programs

  • 401(k)/Retirement Plans

    Employer Matching

  • Professional Development

    Expand your horizons by working and learning along side the best in the industry.

  • Relocation Reimbursement

  • Location

  • Awards & Recognition

    We are committed to creating an inclusive environment.

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