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HR Service Center Director, Timekeeping

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Requisition # 5774

Job Description

The Director, Timekeeping will be responsible for the strategic direction, management, and oversight of the timekeeping system and the support model for employee timekeeping and payroll needs ("support model") across the organization, including research and faculty. The Director will serve as a key liaison between the
Timekeeping Governance Committee, business leaders and operational teams, ensuring that all initiatives are effectively prioritized, tracked, and delivered in alignment with the organization's strategic goals. This role involves leading a timekeeping team, driving timekeeping initiative progress across the organization, and serving
as a functional subject matter expert and escalation point. The Director will oversee the timekeeping team's performance and development, ensuring the team collectively has the skills and support needed to excel. Additionally, the Director will be responsible for staying informed of industry trends, recommending
improvements, and ensuring that the timekeeping system evolves to meet the changing needs of the organization.

Primary Duties & Responsibilities

  • Lead the creation, development, and maintenance of timekeeping strategies (e.g., user experience, application functionality, mobile application practices).
  • Develop and implement a comprehensive support model that ensures timely and effective resolution of timekeeping and payroll-related inquiries. Partner with Finance and Payroll to resolve complex issues as necessary. 
  • Lead relationship management efforts with key stakeholders inside and outside the Timekeeping Governance Committee.
  • Manage the development, maintenance, and enforcement of relevant timekeeping policies and practices. Share the responsibility (with Finance) for addressing any internal and external audit findings related to the timekeeping process and controls.
  • Support the Timekeeping Governance Committee (e.g., EIS, Finance, HR) and collaborate with relevant stakeholders to align UKG system capabilities and user experience with the organization's goals and objectives.
  • Partner with EIS, Finance, Legal, and other departments to ensure the UKG system integrates seamlessly with other enterprise systems.
  • Collaborate and provides input to EIS regarding system upgrades, enhancements, patches, vendor management, system performance, etc.
  • Collaborate with Legal and Compliance/Labor Relations to ensure the UKG system configuration adheres to all applicable federal, state, and local regulations, including labor laws, collective bargaining agreements and payroll requirements.
  • Build, lead, and mentor a high-performing team responsible for timekeeping and payroll support (e.g., triage, case management, resolution).
  • Identify and prioritize opportunities for process improvements and UKG system enhancements that drive operational efficiency and reduce errors.
  • Stay informed about industry trends and best practices in timekeeping and payroll systems to ensure the organization remains efficient and competitive.
  • Develop and maintain reporting mechanisms to track user satisfaction and operational metrics (e.g., volume, SLA adherence).


Qualifications

Education

Minimum Requirement - Bachelor's Degree - Business administration, human resources, or a related field

Preferred Requirement - Master's Degree- Business administration, human resources, or a related field

Work Experience

Minimum Requirement - 5 years of experience - Experience with Timekeeping, payroll, or HR systems management

Minimum Requirement - 5 years of experience - Experience with other HRIS systems

Minimum Requirement - 5 years of experience - Healthcare or large enterprise environment

Licenses and Certifications 

Preferred Requirement - Certification in UKG system administration or related disciplines


About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

Req ID : 5774
Working Title : HR Service Center Director, Timekeeping
Department : HR Service Center
Business Entity : Cedars-Sinai Medical Center
Job Category : Human Resources
Job Specialty : Human Resources
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $63.45 - $111.04

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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