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Manager, Accounts Receivable (International)

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Requisition # 9529

Job Description

Join Our World-Class Team at Cedars-Sinai!

Are you passionate about building high-performing teams and creating systems that make a difference? 

Build Systems from the Ground Up: If you love the challenge of process improvement and designing innovative systems, this is your chance to shine. 

Align with Excellence: Become part of an organization renowned for its commitment to quality and innovation. Cedars-Sinai is consistently recognized as one of America's Best Hospitals by U.S. News & World Report.

Be a Part of Something Bigger: At Cedars-Sinai, you'll be joining a community of dedicated professionals who are committed to making a difference in the lives of thousands of patients from around the world who receive treatment here each year.

What You will be Doing in this Role:

The Accounts Receivable Manager is responsible for managing all functions related to accounts receivable and collections. This person possesses an in-depth knowledge of hospital and physician billing practices, rules and revenue cycle process:

  • Manages overall accounts receivable and all daily billing and collections activities affecting receivables.
  • Ensures EPIC work queues are being managed appropriately and in a timely manner. Acts as a resource for issues regarding EPIC billing system and/or other systems used by staff.
  • Sets long and short range goals, and implements strategies to meet desired objectives. Monitors trends in A/R, payments, and aging by billing area, location, and provider.
  • Evaluates effectiveness of billing and collections work functions. Recommends changes to policies and procedures, as appropriate.
  • Sets the unit’s financial performance goals and determines plans, priorities, and work assignments to achieve them. Sets budgetary guidelines and makes spending and resource decisions within those guidelines.
  • Handles in a professional and confidential manner all correspondence, documentation, and files. Manages key personnel activities, including the preparation of employee performance reviews, job interviewing and hiring, and determination of raises, promotions, transfers, and terminations.
  • Manages daily activities, including determining specific employee work assignments, reviewing employee activities for completeness, accuracy, and effectiveness. Monitors and adjusts staff workload and productivity, as appropriate.
  • Reports on issues such as: identifying and minimizing causes of denials and write-offs, analyzing aging and identifying delinquent payers, monitoring billing volumes, evaluating statistics and trends in billing, collections, and reimbursement.
  • Documents weekly trends for the key performance indicators of aging, days, cash, revenue, productivity, and quality reviews; includes analysis of these trends and action plans for resolution, as appropriate.
  • Creates reports, both targeted and cumulative, within the Switch application, with the ability to interpret, explain and analyze data for production and special projects.
  • Creates a supportive environment by fostering individual motivation, coaching, and training. Analyzes and recommends billing and collection staffing requirements.
  • Develops and coaches staff to ensure they have the skills necessary for optimum performance. Counsels employees regarding work, attendance, etc. as appropriate, and within departmental guidelines.
  • Communicates policies and procedures effectively and regularly to staff.

Qualifications

Requirements:

A minimum of 5 years of demonstrated Revenue Cycle experience in a hospital or large-scale professional billing and collections healthcare system.

High school diploma/GED required. Bachelor's degree from an accredited college or university preferred. 

International billing experience a plus. 

Project management experience highly preferred. Supervisory experience sought. 

Why work here?

We take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.


Req ID : 9529
Working Title : Manager, Accounts Receivable (International)
Department : CSRC International Health
Business Entity : Cedars-Sinai Medical Center
Job Category : Patient Financial Services
Job Specialty : Revenue Integrity
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $96,408.00 - $168,708.80

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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