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Associate Director, Clinical Appeals

Job ID 13329 Location United States Job Category Patient Financial Services Date posted 11/18/2025

Job Description

Grow your career at Cedars-Sinai!

At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals. Join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you’ll have great resources to do something incredible—for yourself, and for others. 

What you will be doing in this role:

The Associate Director of Clinical Denials works closely with clinical department directors, senior management, physicians, vice presidents, and other key members of management independently to create and manage a program to appeal, overturn and collaborate to reduce clinical denials. Responsible for planning, implementing, directing, and controlling all workflows and special projects, working with payors, payor contracting and case management on overall problem solving and strategic initiatives relative to Clinical Denials Management Duties include:

  • Directs all functions within clinical denials team. This includes methods to simplify, automate, and eliminate waste, while increasing cash, minimizing revenue leakage, and supporting the most compliant processes.
  • Supports revenue cycle optimization by developing methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. and by providing formal and informal education to leaders and staff pursuant to reducing clinical denials and unnecessary lengths of stay.
  • Provides leadership, guidance and effectively manages the day-to-day operations of the team, ensuring timely review, appeal and follow up.
  • General knowledge of healthcare revenue cycle including familiarity with reimbursement methodologies, coding, CDM, charge capture, and billing processes
  • Ensures compliance issues, their importance and consequences are handled in a timely and appropriate matter.
  • Develops and maintains a budget in collaboration with VP of PRM. The budgeting includes but it not limited to, staffing (position control), salaries, equipment, supplies, facilities, etc., by analyzing department needs.
  • Directs departmental activities by planning, analyzing, developing and implementing departmental programs, products, services, and/or strategies that, when integrated with overall hospital goals, ensure favorable hospital operating results.
  • Directs the development and use of job descriptions and performance appraisals. Measures employee job performance throughout each year and delivers evaluations annually and as needed.
  • Identifies and leverages opportunities to continually improve the quality of appeal and data management systems, processes and standards.

Qualifications

Requirements:

  • Bachelor’s degree in nursing, healthcare finance, or related healthcare administration preferred.  
  • RN state license required upon hire. 
  • A minimum of 5 years of Revenue Cycle operations, billing / reimbursement, Internal Audit, or healthcare consulting. 10 years preferred.

Why work here?

Beyond outstanding employee benefits we take pride in hiring the best employees. Our accomplished and compassionate staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.


Req ID : 13329
Working Title : Associate Director, Clinical Appeals
Department : CSRC - Denials Med Necessity
Business Entity : Cedars-Sinai Medical Center
Job Category : Patient Financial Services
Job Specialty : Revenue Integrity
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $134,586.80 - $236,872.00

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Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non-Discrimination Provision (PDF).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

Cedars-Sinai’s AA Policy Statement (PDF)

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