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Health Information Technician II - Release of Information

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Requisition # 3028

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Workplace of the Year. Join us. Discover why U.S. News & World Report has named us one of America’s Best Hospitals!

What will you be doing in this role?

The Health Information Department's Health Information Technician II (HIT II) is responsible for performing specialized health information activities related to the organization, maintenance, privacy, and use of the electronic and paper patient health records. Primary Duties for this role include:

  • Addresses customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response time-frames and in accordance to State and Federal requirements and HIPAA regulations.
  • Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response time-frames and in accordance to State and Federal requirements and HIPAA regulations.
  • Analyzes and prepares deficiency reports. Receives requests to research, add providers, and updates or add SER provider demographic information for multiple systems. Resolve Provider identifiers and duplicate provider identification numbers.
  • Assists physicians in system navigation and completing record/document requirements and deficiencies in accordance to regulatory, Joint Commission, Title 22 and organizational requirements. Notifies physicians that are non-compliant and pending suspensions. 
  • Responds to internal and external requests for assistance. Monitors daily concurrent compliance with documentation completion timeliness standard(s). Queries and researches within multiple hospital systems to assess compliance with documentation requirements. Monitors completion of work queues to confirm and update status of documentation.



  •  High School diploma or GED diploma required. AA degree or college courses in a related field preferred.
  • A minimum of 2 years' experience working in Health Information, Medical Records or a related field required.
  • Registered Health Info Tech (RHIT) credential preferred.

Experience/Skills Sought:

  • Strong medical terminology skills.
  • Basic knowledge of ICD-10.
  • Attention to detail, advanced problem solving and high analytic skills.
  • Demonstrated proficiency with Microsoft Suite (Word, Excel, Outlook, etc.)
  • Detailed knowledge of the medical record content and chart organization.
  • Detailed knowledge of documentation and privacy regulatory standards.
  • Strong customer service and interpersonal skills. English language proficiency, written and spoken. Bilingual preferred
  • Strong data analysis and research skills for error corrections.
  • Knowledge of EMR, EPIC, and hospital computer systems, such as MSOW. 

Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.

Req ID : 3028
Working Title : Health Information Technician II - Release of Information
Department : CSRC Release of Information
Business Entity : Cedars-Sinai Medical Center
Job Category : Patient Financial Services
Job Specialty : Medical Records
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $24.34 - $36.51

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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