Job Description
Join Cedars-Sinai!
Cedars-Sinai Medical Center has been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022‑23
Cedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year which is an award that recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We also have a great benefits package and competitive compensation which explains why U.S. News & World Report has named us one of America’s Best Hospitals!
Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.
A Little More About What You Will be Doing
The Senior Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
The Senior Medical Assistant will perform required responsibilities based on the standard work for their department with minimal supervision with the ability, skill and knowledge to work in more than one specialty area.
Job Duties and Responsibilities:
- Greets patients, take appropriate vital signs, review current medications and record in medical record
- Coordinates, or serve as liaison, for administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll
- Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments
- Manages patient care flow and assist with monitoring CS-Link message pools and standard work
- Monitors their own workflow independently to meet the requirements of their position at a level of expertise that requires minimal supervision
- Assists with tracking and monitoring department specific data
- Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
- Sets up exam room/procedure rooms appropriately based on patient visit needs
- Cleans/re-processes equipment and supplies based on standard work and department guidelines
- Addresses patient, physician, and staff concerns and resolve problems accordingly
- Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
- May lead daily huddles and staff meetings and participates in performance improvement activities within the local assigned department
Qualifications
Educational Requirements:
- Graduation from accredited California Medial Assistant school
- High School Diploma/GED
- Medical Assistant Certificate from an accredited educational program
License/Certification Requirements:
- Basic Life Support (BLS) certification required from the American Heart Association and/or American Red Cross
Experience:
- 3 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting required
- 5 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred
- Strong understanding of medical insurance and benefit plans
- Epic Super-user, must demonstrate a level of expertise with CS-Link and department workflows
Req ID : 2915
Working Title : Senior Medical Assistant - Internal Medicine - Santa Monica
Department : IM - Santa Monica
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Clinical Operations
Job Specialty : Clinical Operations
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $21.70 - $32.55
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)
