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Community Health Worker - COACH

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Requisition # 3580

Job Description

Align yourself with an organization with a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. The Cedars‑Sinai COACH (Community Outreach Assistance for Children’s Health) for Kids mobile medical clinic is dedicated to meeting the immediate medical, behavioral health and community needs of pediatric patients in South Los Angeles who historically have been underserved in these areas. COACH for Kids provides free transitional medical care and social support services while connecting patients and their families to integrated quality healthcare and other community resources. We offer an outstanding benefits package that includes healthcare, a 403(B), and a generous time-off policy along with competitive salaries. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

Tell me about this role:

The Community Health Worker supports patients and their social and health needs by helping them navigate and access community resources, social services, and medical systems. Serves as a liaison between Cedars-Sinai and the community to facilitate access to services through assessment, care coordination, and other case management activities. The Community Health Worker is community based but will often partner cross-functionally with Cedars-Sinai team members, including but not limited to, medical providers, social workers, and case managers to provide intensive personal support to patients to ensure that all health needs are met:

  • Engages, builds rapport, establishes a trusting relationship and continuous candid communication with patients/participants and patient/participant support systems.
  • Assesses social determinants of health needs in patients/participants and documents appropriately.
  • Determines social determinants of health concerns/ gaps, develops a plan to address moderate social and health disparities.
  • Assists patients/participants with problem-solving barriers to health stabilization by identifying, locating, connecting to and navigating needed community and medical system services including visiting patients at their homes, accompanying patients to appointments and assisting patients with completing forms to access needed services.
  • Conducts proactive follow up with patients/participants and families to reduce barriers in accessing resources.
  • Works collaboratively and professionally with other disciplines of the health care team including medical providers, social workers, case managers, and other patient navigators.
  • Establishes professional relationships and partners with community partners, community resources, health plans and providers by participating in local community engagement activities with local agencies (e.g., community-based organizations, social service agencies, faith-based organizations, community centers, government agencies) to promote support for continued involvement and cooperation in community health projects.
  • Identifies gaps in community resources and supports the implementation of new solutions or services to close identified gaps.
  • Disseminates community resource updates to Cedars-Sinai staff and community collaborators.
  • Work independently to fulfill general requests. Works with internal team to solve more complex issues.
  • Provides overall programmatic support, including meeting coordination, data collection and analysis, and other administrative duties as assigned.

This is a grant funded position, and we are pending approval of the funding.

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Qualifications

Requirements:

High school diploma or GED required. Bachelor's degree in social work, psychology, public health, community health or another related major preferred.

A minimum of 1 year of experience in community-level health education or a related field required. 

A minimum of 2 years of experience working with vulnerable populations, homeless individuals/families, people with mental illness and substance use disorders preferred. 

Certified Health Education Specialist preferred.

Heartsaver CPR certification required within 60 days of hire. 

Why work here?

Beyond outstanding employee benefits (including health, vision, dental and life and insurance) we take pride in hiring the best employees. Our accomplished and compassionate staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.


Req ID : 3580
Working Title : Community Health Worker - COACH
Department : COACH Mobile Health
Business Entity : Cedars-Sinai Medical Center
Job Category : Community Engagement
Job Specialty : Community Engagement
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $22.07 - $33.11

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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