Remember when you said you wanted to make a difference? Here is your chance.

Job Description

Are you ready to bring your clinical proficiencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.

The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians deliver care to all their patients, who benefit from convenient access to Physicians and coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).

The Behavioral Health Coordinator works under the umbrella of care coordination and functions as an essential team member of the Collaborative Care (CoCM) Program. As the cornerstone of this program, the BH coordinator supports both patients and providers alike by facilitating timely patient outreach, triaging patients and referring them to appropriate care, and managing the day-to-day administrative operations of the CoCM program. In this unique position, the BH coordinator will have the opportunity to support our most at-risk patients struggling with mental health concerns get connected to services, and is a crucial part of helping us deliver high quality, holistic care to the Cedars Sinai patient population.

• Reviews patient’s chart and triages new referrals to the Collaborative Care Program using inclusion/exclusion criteria
• Makes appropriate referrals to CoCM Program or Ambulatory Care Management (ACM) team based on screening guidelines/criteria
• Facilitates communication between providers/support staff as appropriate
• Conducts patient outreach via phone or EHR which includes (but is not limited to) introducing the patient to the Collaborative Care model, setting expectations, and billing information
• Schedules new patient appointments and reschedules no-shows/cancelled appointments
• Manages BH CoCM program/episodes (day-to-day administrative duties)
• Manages phone calls on the BH Collaborative Care main line
• Responsible for billing for CoCM program services on a timely basis
• Attends regular meetings with the BH Collab Care Team
• Communicates frequently with the Behavioral Health Specialist(s) (BHS) regarding patient care
• Manages the BHS's schedule in the EHR
• Completes daily intervention logs

Qualifications

• High School Diploma/GED required

• 1 year Healthcare experience, a general knowledge of medical terminology and experience with community resources and social supports required
• 1 year Previous utilization management or managed care experience; word processing spreadsheet skills also preferred.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.