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Job Description

• Reporting to the Executive Director, the Associate Director manages the daily planning, organizing, directing, and controlling of operations, research, and clinical practice within the Advanced Heart Disease and Lung Transplant programs.
• The Associate Director acts as a leader and skilled professional, taking responsibility and accountability for applying the nursing process and delivering patient care.
• Collaborating with CTC leadership, the Associate Director supports efficient and continuous improvement in clinical and service quality. They coordinate with the Quality team to ensure all state and federal laws, accreditation, regulatory agency standards, and licensure requirements are met.

• Coordinate programmatic lead staff to maintain excellence in clinical care for transplant patients.
• Craft CTC communications and reports.
• Serve as a role model for staff dedication by promoting employee engagement.
• Encourage the maximum growth and development of each employee.
• Anticipate staffing needs and collaborate with other departments in cross-functional process improvement.
• Maintain constructive collegial relations with service line, division, and clinical/support medical staff.

• Ensure patient safety in the Advanced Heart & Lung Tx clinical setting and engage in patient experience programs.
• Work directly with Programmatic Managers, Assistant Managers, and Leads (i.e., Heart/Lung Lead Transplant Coordinators, CMY/Lung Lead NPs) to maintain guidelines for patient care and management throughout the transplant and disease management division.

• Direct daily functions of the Advanced Heart Disease & Lung Transplant programs.
• Coordinate all administrative processes applicable to assigned unit(s).
• Act as a point of contact between medical staff and other personnel.
• Direct and supervise the annual performance of staff.
• Collaborate with the Associate Director of CTC Finance for budget preparation, labor and supply cost management, revenue improvement, and cost-saving initiatives.
• Perform HR-related functions.
• Support research, take part in planning for both long and short term goals, and ensure patient advocacy.

Qualifications

• California RN license required.
• Bachelors of Science or Administration required, or equivalent experience; MSN degree strongly preferred.

• Current BLS certification required.
• Certification in the field of specialty is required.

• A minimum of five (5) years of experience in a management role is required.
• A minimum of five (5) years working in an acute care environment is preferred.

• Proven ability to lead and managepeople, including selecting, developing, motivating, and retaining staff to meet unit objectives.
• Fiscal management skills to prepare, monitor, and control budgets, reduce expenses, and generate increased revenues.
• Ability to promote effective collaboration and teamwork among individuals of multiple fields and across organizational boundaries.
• Knowledge of regulatory, reimbursement, legal, and policy issues related to effective unit management.
• Proficiency in the principles of CQI and ability to apply these principles, including PDSA, to improve unit work.
• Proficient in the use of healthcare technology within the specialty area.
• Demonstrates dedication to customer service and the ability to meet the needs and expectations of patients and healthcare colleagues.
• Full command (verbal and written) of the English language.
• Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal direction.
• Ability to analyze qualitative and quantitative information for decision support.