Job Description
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.
Why Work Here?
The Clinical Supervisor, Operations supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a licensed nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested.
Duties & Responsibilities:
1. Coordinates all administrative (back office) clinical functions of the medical practice(s).
2. Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
3. Oversees and maintains necessary staff certifications and licensing requirements.
4. Oversees, and as necessary, performs administrative functions as needed, which can include answering and triaging telephone calls for patient care matters, functioning as a liaison between physicians, patients and staff, chart preparation for clinical care, and assisting with and functioning as a liaison to necessary front office functions.
5. Coordinates, or serves as liaison, for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services and systems support.
6. Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.
7. Works in a collaborative role with the management team, staff and physicians in the clinical practices, as well as related departments throughout the organization.
8. Function as key point person in research, setup and implementation of new procedures, projects, initiatives, workflows, equipment, as needed or requested.
9. Assures a competent back-office workforce, assess clinical staff for competency.
The Clinical Supervisor, Operations carries out supervisory responsibilities in relation to practice staff in accordance with the organization’s policies and applicable laws. Other duties may be assigned as needed.
- Interviewing, hiring, and training new employees.
- Planning, assigning, directing work and determining work hours.
- Appraising performance and assist in staff development.
- Partnering with management in the recognition of staff achievements and communication of areas of concern.
- Partnering with management in addressing patient, physician, and staff concerns and resolving problems accordingly.
- Ensuring a safe environment for staff and patients, participate in organization’s safety committee and implement recommendations as required.
- Understanding and enforcing the organization’s patient care standards and requirements, including areas such as safety and quality assurance as is appropriate.
- Manage the physician and nurse’s schedules to provide quality care and services, recommending schedule improvements as needed.
- Assist management with the monitoring of performance measures and designing methods for improving the quality of care and service.
- Function as a role model for staff in all aspects.
Qualifications
Education:
- Graduate from an accredited school of nursing
License/Certification:
- Current and valid California LVN License
- IV/Phlebotomy Certified must obtain within one year of hire date
- BLS from the America Heart Association and/or the American Red Cross
Experience:
- Three or more years of experience in an outpatient medical setting preferred
About Us
About the Team
Req ID : 3954
Working Title : Clinical Operations Supervisor, LVN - Culver City
Department : Operations
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Nursing
Job Specialty : Nursing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $33.01 - $51.17
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)
