Job Description
What will I be doing in this role?
The Benefits Administrator is responsible for evaluating and answering escalated and complex benefits related inquires and requests inclusive but not limited to, health and welfare plans, retirement plans, recognition plans and wellness. Ensures effective execution of Benefits transactions to support both the employee and the Benefits Center of Excellence within agreed upon service level.
#LI-Hybrid
Primary Duties and Responsibilities:
- Responds, audits, and resolves escalated issues relating to benefits, which include, but not limited to health and welfare plans, retirement, COBRA, QMCSOs, Recognition Program, Wellness and Tuition Reimbursement.
- Uses knowledge of plan terms, regulatory and compliance requirements to determine resolution or course of action.
- Supports/processes transactions related to Qualifying Life Event changes, termination and eligibility of benefits letter, death claims, retiree enrollment (Silver Passport) and creditable coverage letters.
- Interfaces with employees at all levels of the organization and provides customer service when answering benefit inquiries and communicating via phone or email to resolve employee inquiries or determine the need for advanced or escalated support and care.
- Communicates with third party vendors to assist the employee with updates and inquires as needed.
- Must exercise extreme care and diligence to comply with all employment, healthcare, privacy, confidentiality and other applicable laws and regulations ensuring that such information is kept strictly confidential, both within and outside the organization.
- May participate in vendor selection and evaluation process.
- Processes bi-weekly benefits and absence transactions/integrations, review and process life events and audit and correct errors in timely manner.
- Participates and supports in annual open enrollment, including coordination of in-person and virtual fairs and other benefit-related projects and activities as assigned.
- Reviews benefits guide and other communication, make appropriate updates when needed.
- Processes executive reimbursements, annual retiree subsidy checks, employee recognition program, along with benefits invoices as needed.
- Updates NEO presentations and conducts new hire orientation (NEO) for benefits for the various employee levels.
Qualifications
Requirements:
- High school diploma or its equivalent.
- Associate degree/College Diploma in Human Resources, Management, Business or similar field is preferred.
- Five (5) years of experience in an administrative role within Benefits department with strong knowledge of health and welfare plans, retirement plans, COBRA and leave of absence.
Req ID : 7020
Working Title : Benefits Administrator, Total Rewards
Department : Total Rewards
Business Entity : Cedars-Sinai Medical Center
Job Category : Human Resources
Job Specialty : Benefits
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $36.31 - $56.28
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)
