Job Description
Grow your career at Cedars-Sinai!
The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies.
Why work here?
Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report’s “Best Hospitals 2024-25” rankings. When you join our team, you’ll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.
We take pride in hiring the best, hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role:
The Senior UX Researcher leads the understanding of human needs, difficulties and value opportunities through the detailed study of people, products, services, and systems. Our design researchers employ various methods and create focused design strategies to uncover key insights that solve critical problems, advise strategic design decisions and materialize human value. The Senior UX Researcher plays a key role within the consumer product design and innovation teams, ranging from supporting the validation of new insights to continuous improvement of existing digital products and services.
- Collaborates with Product, Design, and Leadership to define and implement research strategies that support long-term product visions.
- Strategizes, creates, and drives comprehensive research plans, clearly outlining research goals, hypotheses, and assumptions.
- Effectively identifies and frames key research questions and project scopes.
- Contributes to design strategy (UX, UI, interaction) and proposes optimal user-centered approaches.
- Uncovers deep customer insights using diverse research methods (qualitative, quantitative, behavioral) that advise design and strategy decisions.
- Leads the UX research and testing for new experiences and improvements of existing experiences.
- Advocates for strategic design solutions by highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings.
- Communicates the user experience at various stages of the design process with mental model maps, wireframes, flow diagrams, storyboards, personas, and mockups.
- Works with Designers, Product Managers, Engineers, Business Operations Specialists, Digital Strategists, and other UXRs to prioritize research opportunities in a fast-paced, constantly evolving environment, while also incorporating complex technical and business requirements.
- Planning, conducting and synthesizing ethnographic studies and primary interviews with user/customers and major stakeholders.
Qualifications
Experience Requirements:
Five (5) plus years of experience in UX Research (web, mobile apps).
Educational Requirements:
Bachelor’s degree in Design, Psychology, Research, or related field.
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#LI-Remote
Req ID : 5408
Working Title : Senior UX Researcher - Remote
Department : Consumer Digital Design
Business Entity : Cedars-Sinai Medical Center
Job Category : Marketing / Communications
Job Specialty : Creative Media
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $112,361.60 - $179,774.40
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)
