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Performance Improvement Consultant - Hybrid Remote

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Requisition # 3832

Job Description

We are looking for a Consultant to join our Performance Improvement department!

The Performance Improvement Consultant is responsible for facilitating complex performance improvement activities and supporting large, cross-functional process improvement teams to achieve the organization's mission and goals and to ensure compliance with accreditation, licensing and regulatory requirements. The Performance Improvement Consultant supports Performance Improvement Staff in the preparation, facilitation and follow-up of improvement team meetings, compiling and creating graphical displays of data, developing presentations and employing project management skills to ensure goals are achieved within the specified timeframes.

Discover more and grow your career at Cedars-Sinai.

Cedars-Sinai is a nonprofit academic healthcare organization serving the diverse Los Angeles community and beyond. We are one of the leading institutes for competitive research funding from the National Institutes of Health. As an international leader in biomedical research, we translate discoveries into successful treatments with global impact. Cedars-Sinai is a hub for biomedical research with discoveries occurring in 26 departments and institutes that encompass the full spectrum of medicine.

Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of care we strive for.

Primary Duties and Responsibilities:

  • Utilizes knowledge and understanding of advanced qualitative and quantitative statistics to synthesize data and extract key insights on human factors.
  • Assures integrity of data sets and data elements through routine and systematic procedures.
  • Develops alternative solutions to overcome data limitations.
  • Applies a broad range of performance improvement tools and methodologies (e.g. Lean and Six Sigma), and problem-solving techniques to identify opportunities for improvement and facilitate change.
  • Supports health system monitoring efforts and management of dashboards.
  • Provides concise reports of activities and results to support decision-making for a variety of performance improvement projects. Regularly communicates and provides program/project updates to project teams.
  • Identifies key touch points for stakeholder/organizational communication and communicates verbally and in writing to a variety of audiences internally and externally. Prepares and presents reports to all levels of health system employees, medical staff members, and senior management.
  • Creates and updates project work plans, prioritizes work, and manages multiple project teams to meet key deliverables, timelines, and budgets. Proactively identifies potential project barriers and delays, and manages competing priorities and relationships with stakeholders, champions, and executive sponsors to resolve issues.
  • Quickly acquires subject knowledge expertise by researching best practices and regulatory guidelines from a variety of sources. Conducts ethnographic research to build a sense of empathy with constituents.
  • Provides consultation and shares expertise with stakeholders/clients across the organization.
  • Conducts just-in-time and planned training (e.g. Safety Fair and NEO) to educate members of interdisciplinary improvement teams on performance improvement methods and tools to enhance their ability to achieve performance improvement goals.

Qualifications

Education:

Bachelor's Degree in a quantitative field (e.g. statistics, business, science, engineering) is required, a Master's Degree is preferred.

Experience and Skills:

  • Two (2) years of progressive responsibility in the application of process improvement, statistical process control methodologies, and independent facilitation of process improvement teams.
  • Two (2) years of experience in an acute health care setting and knowledge of health care regulations, accreditation, and licensing requirements is preferred.
  • Demonstrated analytical, problem-solving skills, and advanced statistics (e.g. linear regression models).
  • Demonstrated ability to organize and manage multiple projects simultaneously and work collaboratively and independently.
  • Demonstrates effective communication at all levels of the organization.

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Req ID : 3832
Working Title : Performance Improvement Consultant - Hybrid Remote
Department : Performance Improvement
Business Entity : Cedars-Sinai Medical Center
Job Category : Compliance / Quality
Job Specialty : Performance Improvement
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $89,100.00 - $142,500.00

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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