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Operations Manager - Operations / Orthopedics

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Requisition # 5184

Job Description

The Manager, MN Clinical Operations supports the safe and effective delivery of patient care services in the Cedars-Sinai Medical Care Foundation. Is responsible for daily operations of the clinical operations team, clinical education, supervision and development of staff, performance improvement, and enhancement of the profitability of assigned areas. Participates in Foundation support initiatives. Ensures compliance with all regulatory agency requirements.

Duties and Responsibilities:
  • Manages staff, assigns and delegates responsibilities within the scope of practice to the appropriately licensed and unlicensed health care providers as indicated. Oversees daily operations and leads department using shared governance model and Lean principles of management.
  • Uses expert knowledge, clinical skills and critical thinking in managing daily delivery of support services ensuring implementation of the appropriate clinical processes and coordinating/improving an interdisciplinary team approach.
  • Ensures efficient levels of clinical efficiency and services for all customers.
  • Participates in the interviewing, hiring, evaluation and human resource management functions of the staff.
  • In collaboration with the Director of Clinical Operations, develops goals and operations/business plans for clinical operations specifically, and as a component of the continuum of care within CSMCF.
  • Establishes and maintains patient care standards and ensures that patient care functions are completed safely and effectively.
  • Ensures that Nursing Standards of Practice and best standard methodologies are implemented.
  • Plans, implements, evaluates and documents the orientation and appraisal processes for the clinical operations staff.
  • Conducts formal and informal evaluations of staff proficiency, determining staff educational needs, and providing structured assistance in areas needing improvement.
  • Provides staff training, as needed, both informally and in formal in-service presentations.
  • Acts as an expert of the electronic medical record, training new staff, implementing new functionality and providing ongoing direction for system utilization.
  • Assists the Senior Clinical Operations Manager in developing and managing the budget for responsible services.
  • Ensures compliance with drug safety and administration guidelines.
  • Provides direct patient care as needed.
  • Forecasts and plans for appropriate resource utilization

Qualifications

Education:

High school diploma/GED required. Bachelor's degree in Nursing, Business or Healthcare Administration preferred.

License /Certification:

Valid Basic Life Support (BLS) from American Heart Association or American Red Cross preferred. Ambulatory Care Nursing (AAACN certification) preferred.

Experience:

Five (5) years supervisory experience, three (3) of which is in an inpatient or outpatient clinical setting required.


About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID : 5184
Working Title : Operations Manager - Operations / Orthopedics
Department : Operations
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Clinical Operations
Job Specialty : Clinical Operations
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $56.20 - $92.73

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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