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RN, Manager Clinical Operations Support - Nursing Clinical Support

Beverly Hills, California


Make a difference in Nursing at Cedars-Sinai. Use your compassion, expertise and dedication in work that truly matters – improving the lives of our patients in their most vulnerable times. As a Nurse at Cedars-Sinai you'll work alongside some of the most talented staff in the industry and be exposed to innovative research and technology. Nurses at Cedars-Sinai are expected to be among the best in the industry and are given support to do something incredible – for yourself and for others.

Success Profile

What makes a successful RN at Cedars-Sinai? Check out the traits we’re looking for and see if you have the right mix.

  • Compassionate
  • Detail-oriented
  • Positive
  • Resilient
  • Communicator
  • Good Listener

Career Path

We offer many career paths to support your immediate and future success.

  • New-Graduate Nurse (Registered Nurse I) leads to Licensed Practical Nurse.
  • Registered Nurse II leads to Registered Nurse
  • Registered Nurse III ends this path
  • Registered Nurse IV ends this path


Requisition # 1138

Job Description

The Manager, Clinical Operations Support is responsible for the daily oversight of the administrative and clinical operations of assigned practices, sites, departments and/or programs to meet the needs of physicians, patients and staff and support the mission and vision of Cedars-Sinai Health System and Cedars-Sinai Medical Care Foundation. Leads and consistently completes leader standard work with goals and strategies for improving the operations and processes. Manages all activities for continuous improvement and performance enhancement through involvement in office workflow including performing observations, conducting huddles and Gemba. Teaches and coaches staff on workflows including the creation and adherence to standard work. Manages subordinate staff in the day-to-day performance of their jobs and takes the time to know the status of each staff member's skill level and opportunities for training. Ensures that projects/goals are met and this position has budgetary responsibility for assigned areas. Demonstrates the meaningful characteristics and responsibilities of a leader and takes the time to connect with key collaborators to make sure they are updated on new projects, programs and completion of projects/tasks.

Job Duties and Responsibilities:

  • Assumes fiscal responsibility for budget preparation and expense control.
  • Assumes responsibility for monitoring and responding proactively to fluctuations in efficiency.
  • Collaborates to develop business and operations plans, programs, and services to ensure organizational projects/goals are met and adhering to approved budgets.
  • Executes on leader standard work. Meets requirements for Daily Management Systems. Monitors organizational metrics with review and analysis in coordination with key workflow and staff observations to identify areas of opportunity.
  • Brings “leader as teacher” to life, teaching and mentoring staff on workflows, including the creation of standard work and reference materials for staff.
  • Performs huddles, Gembas, observations and meetings to improve communication and quickly identify successes or areas of opportunity.
  • Advises, supervises and coordinates all aspects of patient care delivery, focusing on scope of practice & education for clinical personnel, resuscitation certification, new employee orientation & annual skills lab, and policies & procedures to ensure a high standard of quality healthcare service. Ensures smooth daily operations and steady progress toward established goals. Establish clear expectations as to adherence to office guidelines.
  • Manages staff including the development of effective short and long-term staffing plans, including interview and hiring, cross-training of staff where appropriate and effective and oversight and management of efficiency. Participates in the evaluation and review of all human resources and communicates issues appropriately and partners with appropriate departments in the necessary execution of these duties.
  • Uses expert knowledge, clinical skills and critical thinking in managing daily delivery of support services assuring implementation of appropriate clinical processes and coordinating/promoting an interdisciplinary team approach.
  • Functions as key resource for staff and physicians in utilization of key information systems and technologies.
  • Assumes responsibility as practice liaison for the resolution of system related issues, identification of opportunities for improvement and implementation of key systems and system and workflow improvements.
  • Establishes effective patient care processes and workflows, in collaboration with operations and medical leadership. Develops and supports policies and procedures that support the provision of quality and timely patient care services; makes recommendations for effective staff and space utilization.
  • Participates in the design and supports the operational implementation of organizational restructuring, new workflows, processes, programs and technologies.
  • Serves as backup coverage for Director of Nursing and Clinical Operations.



Bachelor's degree in Nursing required. Master's degree preferred.


California Registered Nurse license required. Basic Life Support (BLS) from American Heart Association or American Red Cross required.


Five (5) in a medical office demonstrating leadership experience and knowledge of medical office operations (preferably in a multi-specialty medical group setting), including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges and regulatory agencies required.

Oncology experience and Infusion experience preferred.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID : 1138
Working Title : RN, Manager Clinical Operations Support - Nursing Clinical Support
Department : Nursing Clinical Support
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Administrative
Job Specialty : Administrative
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $54.57 - $90.04

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Cedars - Sinai's EEO and AA Policy Statement

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All.

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars - Sinai's EEO and AA Policy Statement

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